Corks Winery Brampton in Brampton, ON Open now

Reviews about Corks Winery Brampton

• ★ ☆ ☆ ☆ ☆

  2020-02-10, by Jennifer Dawson
  This store is under new management. The old management was a nice older fellow who had wonderful bedside manners and excellent customer service, hence winning several awards over the last 17 years. Unfortunately there is new management and the new manager Matthew is a complete jerk. I was fifteen minutes for my appointment and there was nobody in the winery. My husband was held up for a few minutes at work and we were literally 17 minutes late. He greeted me with a reprimand "You're late!!" i said "my husband got caught up at work, but it's empty in here" he rudely yelled "That's not the point". While bottling I told matthew that he made a very bad first impression to which he replied "what do you want me to do about it? ", This new manager has no customer service skills at all. When i got home there was a rude message on the answering machine from the owner Matthew stating that this is the last message he would leave me. I thought, my last message or what? you're going to pitch my wine and not allow me to bottle it. He threatened me. "this is the last reminder" what is that supposed to mean? This guy was a jerk. I would never come here again.